Collecting Reviews
How to request reviews from your Shopify customers
13 articles
- What are review requests?Learn how review request emails work on Free, Standard and Pro, including manual sending, automated sending and test mode.
- Send review requests on the Free planFetch Shopify orders once a day, review the requests, and send them by hand on the Free plan.
- Test ModePerfect Your Review System Without Risk
- Moderate reviews from review requestsApprove Shopify-collected reviews by hand, or use the automatic approval settings included in paid plans.
- Set review request timing and delaysSet fulfillment delays and send hour on Standard or Pro. Delivery-based timing and weekend skipping need Pro.
- Set up follow-up remindersSet up 1 follow-up on Standard or up to 3 on Pro. Follow-ups do not send on the Free plan.
- Reward DiscountsIncentivizing Reviews the Right Way
- Advanced RulesCustomizing Review Requests with Intelligent Rules
- Set up low rating supportLet your customers contact support before submitting a review, while keeping the review option available.
- Template SettingsEdit review request emails and check the themes and follow-ups included in your plan.
- Packing Slip QR Codes GuideThe Power of Physical-to-Digital Connection
- Return HandlingManaging Review Requests When Products Are Returned
- AI-Powered Review StartersHelping your customers find the right words
