Reviewsion simplifies managing multilingual customer reviews by providing both automatic and manual translation options. This ensures your store's visitors can easily read reviews in your primary shop language, enhancing their shopping experience and engagement.
Automatic Translation
As reviews are imported, Reviewsion automatically translates them into your Shopify store's primary language. For example, if your store operates in English, any non-English reviews are seamlessly translated into English during the review storing process. This feature helps you effortlessly cater to your primary audience without additional manual effort.
Note: Automatic translations are exclusively available on the Pro plan.
Manual Translation
You can manually translate reviews at any time. To manually translate a specific review:
Navigate to the Reviews page in Reviewsion.
Click on the review you wish to translate to open its details.
Locate the review's text box and click the Translate button.
Reviewsion will promptly translate and update the review into your shop's primary language. Importantly, the original version of the review is always preserved, allowing you to revert to it anytime.
Identifying Translated Reviews
Reviewsion makes it easy to identify reviews that differ from your shop's primary language. These reviews display a small green badge before the review content, clearly indicating the original language.
Customizing Translation Indicators
You have the flexibility to inform your customers when a review has been translated. Through the Reviewsion settings page, under the Review Content section, you can:
Add a customizable prefix or suffix.
Clearly indicate the original language from which the review was translated.
These indicators transparently communicate translation status, ensuring clarity and trust with your customers.
Displaying Translated Reviews
Once translated, reviews displayed in your store will appear in the translated language, accompanied by any translation indicators you've configured. This ensures your audience experiences relevant content clearly and effectively, improving readability and engagement.